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LabHealth Privacy Policy Statement

LabHealth is committed to protecting the privacy of your personal and health information. At LabHealth, we understand that health is a very personal, private subject, and we want you to feel as comfortable as possible visiting our web site and using its services. LabHealth takes this responsibility very seriously.

Our On-Line Privacy Policy describes what information we collect on-line, how we protect it and what choices you have about how that information is used. We urge you to read this On-Line Privacy Policy carefully so that you will understand both our commitment to you and your privacy, and how you can participate in that commitment. Should you have any questions about this policy or our privacy practices, please send an email to or write to us at:

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What Personal Information We Collect
LabHealth will collect information that identifies you ("personal information") on-line only when you voluntarily provide it to us through our site. For example, when you choose to register on our site, we may ask you to provide some personal information, such as your first and last name, mailing address, telephone number and/or e-mail address. We also may collect information that will allow you to establish a username and password. In addition, we may collect information that you voluntarily provide to us through responses to questionnaires and customer satisfaction surveys.

How We Use Personal Information We Collect On-Line

A) Internal Uses
We may use your personal information within LabHealth (1) to provide you with the services and products you request, (2) to assist with your questions about our services, billing, payment methods or use of our web site, (3) to process or collect payments made in connection with our services to you, and (4) to evaluate our services and products and to conduct customer surveys.

We also may use your information within LabHealth, with your consent, to send you information that may be of interest to you.

Privacy Choices
When you register on-line for one of our testing services, you may be given the option of receiving periodic informational/promotional mail or email from LabHealth. You choose whether or not to receive correspondence when you provide this information or by changing your preferences within your registration profile at any time.

B) Disclosure of Personal Information to Third Parties
We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, and/or (3) it is necessary to do so in order to protect and defend the rights or property of this web site. For example, with your consent, we may disclose your personal information to a third-party vendor that we engage to mail your test results to you. We contractually require such third-party vendors and contractors to comply with strict standards regarding security and confidentiality.

However, please be aware that if you have questions about our testing services or need technical assistance with our website and choose to contact us by e-mail, your e-mail will be delivered to a third party contractor we have engaged to answer these questions for you. Please exercise caution when sending sensitive information by e-mail as e-mail is not a secure means of communication.

We also may share aggregate, non-personal information about web site usage with unaffiliated third parties. This aggregate information does not contain any personal information about our users.

Collection, Use and Disclosure of Non-personal Information

In order to provide better service, LabHealth may use a "cookie." Cookies are small files that your Web browser places on your computer's hard drive. We may use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you. We also may use cookies to keep track of information about your current "session" which will be discarded as soon as you log out or close your Web browser. This information also allows us to statistically monitor how many people are using our site and for what purpose.

How We Protect Information Online
It is our policy to protect your account information against unauthorized access or release. We use the services of VeriSign to verify and assist in our security measures. All the information you provide to us is handled through a Secure Socket Layer ("SSL"). SSL is a leading Web technology that encrypts your account information. If you register on-line with our testing services, we use 128-bit encryption when we ask for or provide personal or confidential information. Also, some personal data, such as your password and test results, will be stored in encrypted form. As noted above, please exercise caution when sending sensitive information via e-mail, as e-mail messages do not have the security features that are built into our website.

In addition, we have procedures that limit LabHealth's employees and contractors' access to personal information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

How You Can Access Your Personal Information
If you register on-line for our services, you may review and correct, as needed, the registration information you provide by logging into this site.

Links to Other Sites
We want to provide users of our site with information, services and products that are valuable to them. Featured programs and other site content within the LabHealth site may link our users to third party sites. LabHealth does not control and is not responsible for the privacy policies or practices of any third-party site. If you link to third party sites from LabHealth, we encourage you to consult the privacy policy of each site you visit.

Your Consent
By using our web site, you consent to the collection, use and disclosure of information as described in this policy.

Changes to this Privacy Policy
We may change this privacy policy from time to time, so please check back often. We will let you know that the policy has been changed by changing the effective date at the bottom of this page. We will always let you know the information we collect, how we use it, and the circumstances under which such information may be disclosed by us.

Date: September 9th, 2005

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